CounselGO to Add Two-Factor Authentication

SimpleLegal will require all CounselGO users to log in using two-factor authentication (2FA) starting on March 28, 2022. 2FA acts as an additional layer of security when you sign into CounselGO by requiring you to log in with your password and an additional verification code that is delivered to the email address you use to log in. 

Why is CounselGO requiring 2FA?

Rest assured - this change is not initiated by a security breach. Over the past 3 years, phishing attacks on corporations have been on the rise, and SimpleLegal wants to make sure our users (and their data) continue to remain secure and protected. 2FA provides a simple way to exponentially increase the level of security of CounselGO.

How 2FA in CounselGO works

1. When you go to the CounselGO portal, log in as your normally would using your registered email address and password.

2. Once you submit your login credentials, an automated email will be sent to your registered email address with a 6-digit verification code.

3. Enter the verification code on the next screen in CounselGO and click Verify.

4. If the verification code matches our records, access to CounselGO will be permitted.

General Best Practices

• Verify that you’re able to access emails sent to your registered email address.

• Ensure your registered email account is secure and only accessible by you or authorized parties.

• Frequently change your password. Here are a few tips:

  • Make passwords that are hard to guess but easy to remember.

  • To make passwords easier to remember, use sentences or phrases. For example, “steakandlobsteryummy”.

  • Avoid single words, or a word preceded or followed by a single number (e.g. Password1). Hackers will use dictionaries of words and commonly used passwords to guess your password.

  • Don’t use information in your password that others might know about you or that’s in your social media (e.g. birthdays, children’s or pet’s names, car model, etc.). If your friends can find it, so will hackers.

  • Include upper and lower case letters, numbers, and special characters. A good password should use at least 3 of these choices.