Due to rounding differences between CounselGO and some other third-party software, SimpleLegal automatically adds a correction line item to balance the line item total with the invoice total. This applies to any firms who experienced rounding issues where the submitted invoice total and the line item total did not match the calculated amount on the PDF attachment.
The discrepancy occurred because CounselGO rounds amounts to four decimal places (.0000), whereas some vendor software rounds amounts to two decimal places (.00).
Resolution
The correction line item automatically generated in CounselGO is billed to the matter with the largest line item amount and appears as follows:
The correction line item displays the following description: SimpleLegal Auto-Correction Due to Submitted Line Totals Not Equal to Invoice Total.
Contact Us: Please contact help@counselgo.com for any other questions. We are happy to help.
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