There may be an instance where your firm submits an invoice with a peculiarity: the invoice total and the line item total you entered do not match the calculated amount on the attached PDF. This is a rounding issue.
- CounselGO and SimpleLegal round amounts to four decimal places (.0000).
- Some vendor software rounds to two decimal places (.00).
To resolve this issue, SimpleLegal automatically adds a line item to balance the line item total with the invoice total. SimpleLegal automatically adds a line item to balance the sum of the line items with the invoice total.
The correction line item will have the description: SimpleLegal Auto-Correction Due to Submitted Line Totals Not Equal to Invoice Total. This line item will be billed to the matter with the largest line item amount.
Contact Us: Please contact firstname.lastname@example.org for any other questions. We are happy to help.