You must contact your client directly if there are any issues with the approved invoice amount or a rejected invoice. If you received an email notification about the approval or rejection, the name of the reviewer is displayed in the subject line of the email.
You can also check the invoice details in CounselGO for any additional comments or reasons provided by the reviewer.
Review the articles below for additional information on viewing adjusted and rejected invoices:
- Reviewing Approved Invoices with Adjustments
- Reviewing Rejected Invoices
- Resubmitting a Rejected Invoice (NON-LEDES)
- Resubmitting a Rejected Invoice (LEDES)
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