Release Notes - October 13, 2023

Here are the updates to CounselGO for October 13, 2023.

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Enhancements

Updates to Account Activation Process

To better help CounselGO users, we clarified the messaging provided if clicking on an invalid/expired link from the "Welcome to CounselGO" activation email per the following conditions:

If the account has already been activated:

If the account has not been activated but the registration link expired fewer than 30 days ago, users can request another activation link by clicking on Send New Link:

NOTE: Your account with your SimpleLegal client must still be active to request a new link. If inactive, you must contact your SimpleLegal client directly for assistance. 

If the account has not been activated but the registration link expired more than 30 days ago:

 

Fixes

Account Access for Users in Frankfurt & Singapore

We fixed a Bad Gateway Error Code 502 issue that was preventing account access for some users in Frankfurt and Singapore.