You can resubmit a rejected invoice from CounselGO by linking it to the original invoice. Click on one of the options below for additional details.
- Upload the corrected/updated LEDES file and link it to the original invoice.
- Make a copy of the manual/non-LEDES invoice, link it to the original invoice, and correct/update the relevant fields and amounts (recommended if you only have make minor changes).
- Create a new manual/non-LEDES invoice, link it to the original invoice, and fill in the relevant fields and amounts (recommended if you need to start the invoice over).
We also recommend checking with the client for any billing guidelines related to resubmitting rejected invoices before moving forward to avoid additional payment delays.
NOTE: Once you have resubmitted the rejected invoice, you can view the resubmission history and any linked invoices from the details page.
Viewing Resubmission History
Once an invoice is linked and resubmitted, it is recorded in the resubmission history, which can be accessed by opening the original or resubmitted invoice.
Clicking on Re-submission history from an invoice displays the Invoice Date, Received Date, and Rejection Date (if applicable). You can click View to go to the associated invoice. If you are viewing the original invoice, this will take you to the resubmitted version.
NOTE: There is currently no limit to how many times an original rejected invoice can be resubmitted. For example, if you resubmit an invoice and it is rejected a second time, you can copy/create the invoice and link it to the same original invoice for a third resubmission.
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