A CounselGO admin can delete Law Firm Internal timekeepers using this procedure.
- Log in to CounselGO and choose the client to work with.
- From the left navigation bar, click Timekeepers.
If the client has enabled the Timekeeper Rates feature, you will see two tabs here: Submitted to Client and Law Firm Internal.
- As needed, click Law Firm Internal.
- Locate the timekeeper you wish to delete.
- Click the trash can icon on the far right of the timekeeper's row.
- CounselGO asks you to confirm the deletion. You cannot recover the record. Click Yes.
NOTE: You cannot delete timekeeper records that have been Submitted to Client, even if those records were rejected.
Contact Us: For more information on this or other aspects of CounselGO please contact us at firstname.lastname@example.org. We are happy to help.